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HARRODS CREEK AUTO > Reviews > Customer Survey

Customer Survey

It is an old phrase that offers wise words even today. The best time to give us feedback about your service experience at Harrods Creek Auto is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Harrods Creek Auto we seek to provide remarkable customer service, therefore, sharing even the smallest detail about your service helps us improve.

Thank you for your feedback,
Harrods Creek Auto

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

associations

WHAT OUR CUSTOMERS SAY

After getting a surprising diagnosis of a sudden issue with my car, I called Harrod’s Creek Auto for a second opinion. They were able to determine the issue was being caused by a broken coolant hose rather than the turbo charger which the previous garage wanted to replace! Best of all-they listened to me, thoroughly examined the car and tackled the issue practically without jumping to the worst case fix which saved me more than $3000!! I am a very happy customer. My car is performing great. Highly recommend them and appreciate their service. Kim K. Gooch, 05/15/2026